Support
Frequently Asked Questions
What is roammate?
roammate is a travel app that connects solo travelers and small groups with like-minded people nearby. Whether you're looking for someone to share a taxi, explore a museum, or join you on a hike, roammate helps you find travel companions to share experiences and costs.
How does roammate work?
Simply create a profile, set your location, and browse travel plans created by other users near you. You can also create your own travel plans and let others request to join. Once connected, you can chat and coordinate your meetup.
Is roammate free to use?
Yes! roammate is free to download and use. We believe everyone should have the opportunity to connect with fellow travelers and make the most of their adventures.
How do I create a travel plan?
Tap the "+" button in the app to create a new travel plan. Add details like the activity, location, date, and how many people you'd like to join. Other travelers nearby will be able to see your plan and request to join.
Is it safe to meet strangers through roammate?
Your safety is important to us. We recommend meeting in public places, letting someone know your plans, and trusting your instincts. You can view other users' profiles and reviews before connecting.
Can I use roammate anywhere in the world?
Yes! roammate works globally. Wherever you're traveling, you can connect with other roammate users in that area. The more travelers using the app, the more connections you can make.
What if I need to cancel a plan?
Life happens! You can cancel or modify your travel plans at any time through the app. We encourage you to notify anyone who has joined your plan as soon as possible if your plans change.
How do I report inappropriate behavior?
If you encounter any inappropriate behavior, you can report a user directly through their profile or contact our support team. We take all reports seriously and will investigate promptly.
Do I need an internet connection to use roammate?
Yes, roammate requires an internet connection to browse and create travel plans, and to communicate with other users. However, you can view previously loaded content offline.
How do I delete my account?
You can delete your account at any time through the app settings. Go to Settings > Account > Delete Account. Please note that this action is permanent and all your data will be removed.
How can I contact roammate support?
You can reach our support team by emailing support@roammate.com. We typically respond within 24-48 hours.
What is the best app to find a travel companion?
roammate is purpose-built for finding travel companions. Unlike general social apps, roammate matches travelers specifically by travel style, daily budget, and destination overlap — so you connect with someone genuinely compatible rather than just someone nearby. It is free to download on iOS.
How is roammate different from Couchsurfing?
Couchsurfing is primarily a hospitality network for finding free accommodation with locals. roammate is a travel companion matching app — it connects travelers who want to explore together, share costs, or travel the same route, rather than offering or seeking a place to stay. roammate matches on travel style and budget compatibility; Couchsurfing matches on host availability.
Is roammate available on Android?
Yes! roammate is available on both iOS and Android. Download it free from the <a href="https://apps.apple.com/app/id6758834253">App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.roammate.app.android">Google Play</a>.
How does roammate match travelers?
roammate matches travelers based on three factors: travel style (adventure, cultural immersion, slow travel, food-focused), daily budget range, and destination overlap. This filters out incompatible travelers before you start any conversation — so the people you see are already likely to be compatible companions.
What types of travelers use roammate?
roammate is used primarily by solo backpackers and independent travelers aged 20–35. Common use cases include finding a hiking partner, splitting a private room, sharing a guided tour, or simply having company for a meal or a day of exploring.
Does roammate cost anything?
roammate is completely free — free to download, free to use, with no ads and no subscription fees.